Is ONYX Arena free to play?
Yes. The game is free to play and will remain free to play. Optional purchasable items are planned for later, but there is no current real-money checkout or card collection.
Support
Get help with ONYX Arena
Send a request below or email support@playonyxarena.com. Clear details help us find the problem faster.
Send a support request
What to include
For game issues, these details help us reproduce the problem:
- the ONYX Arena app build number;
- your iPhone model and iOS version;
- whether you were playing solo or in a private room;
- the connection type, such as Wi-Fi or cellular; and
- clear steps that lead to the problem.
Do not send passwords, payment details, room codes, or unrelated personal information.
Frequently asked questions
Where is my progress saved?
Current progress, settings, and cosmetic unlocks are stored locally on your device or browser. There is no game account or cloud-save recovery. Deleting local data can permanently remove progress.
How do private friend rooms work?
Players need a compatible app build, an invite or room code from the host, and a working network connection. Private rooms exchange callsigns, connection details, and game state with the service and room participants. Never post an active room code publicly.
How can I join a TestFlight build?
Apply using ‘Sign up for the beta’ on the homepage. We review each request, and approved players receive an invitation from Apple. Follow our beta install guide to get playing.